U.S. airlines mishandle 9,700 bags a day
I am not a good packer. Last year when I went to NY for 10 days, I took a packed suitcase. It was a pest to carry. And imagine taking it onto the subway. Although, a very nice man did carry it up the steps at the station for me.
In October I visited my parents for a week. And I took 1 carry on rolling case. With space to spare. When I go to Washington in May, I'm taking the same case.
I'm doing my best to not check in baggage any more.
I watched how the agents handled my bag when I went to NY. No thanks. If it doesn't fit, I don't need it.